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FAQs / Help

How do I use my DigiTickets?

You will be emailed an order confirmation that will include your unique Booking Reference Number and a barcode that also contains this number. You may make a note of this number and take with you when you visit the attraction in place of a ticket, although we suggest printing out the email as this will contain a barcode which will grant you quicker access.

Do you issue refunds?

No, we regret we are unable to issue refunds online.  Please speak to us in person on 01728 746475 or send us an email to info@eastonfarmpark.co.uk with your contact details and ticket number.

What happens when I buy a ticket online?

On completion of your order, you will be emailed a DigiTicket containing a barcode and booking reference number.  Present this ticket on arrival, or if you don’t have a printer, simply make a note of the Booking Reference Number.

I don't have a printer...

You do not have to print out the 8 digit booking reference – simply make a note of the Booking Reference Number and take it with you, coupled with some ID.

Is there wheelchair access?

Yes.  There is disabled parking, toilet facilities and the majority of the farm is accessible for all.

Can I purchase a ticket in-store or on the day.

If there are spaces available you can book on the day, but if we are full, then you cannot. But you can book with us for another date.  If your booking is for a group or special event then we regret that these tickets must be bought in advance.

How can I get in contact with you?

Telephone: 01728 746475

Email: info@eastonfarmpark.co.uk

Trouble with your purchase? Contact Easton Farm Park

info@eastonfarmpark.co.uk 01728 746475

Interested in DigiTickets? Proactive Ticketing Solutions

We provide the tools, expertise and support you need to manage the entire ticketing process, before, during and after the customer visit.